Privacy Policy
Last updated: September 10, 2025This Privacy Policy describes how Lazy Garden (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit lazygarden.shop (the “Website”), use our services, make a purchase there, or otherwise communicate with us about the Website (together, the “Services”). For purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, a website visitor, or another person whose information we have collected under this Privacy Policy.Please read this Privacy Policy carefully.Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Website, update the “Last updated” date, and take any further steps required by law.How we collect and use your personal information
To provide the Services, we collect information as outlined below. The information we collect and use varies depending on how you interact with us.In addition to the specific uses listed below, we may use information about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.What personal information do we collect?
The type of personal information we receive about you depends on how you interact with our Website and use our Services. When we use the term “personal information,” we mean information that identifies you, relates to you, describes you, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.Information you provide directly to us
Information you submit to us through the Services may include:
Contact details including your name, address, phone number, and email address.
Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account information including your username, password, security questions, and other information used for account security.
Shopping information including items you view, add to your cart, save in your account (e.g., loyalty points, reviews, recommendations, or gift cards), or purchase.
Stored loyalty points/product reviews/recommendations/gift cards.
Customer support information including the content of communications you send us, for example when you send a message through the Services.
Some features of the Services may require that you provide certain information about yourself directly to us. You may choose not to provide this information. However, this may result in your inability to use or access those features.Information we collect about your use
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). For this purpose, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Website and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.Information from third parties
We may receive information about you from third parties, including vendors and service providers that collect information on our behalf, such as:
Companies that support our Website and Services, such as Shopify.
Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you request to perform our contract with you.
When you visit our Website, open or click emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies like pixels, web beacons, software development kits, third-party libraries, and cookies.
All information we receive from third parties is treated in accordance with this Privacy Policy. See also the section below, Third-party websites and links.How we use your personal information
Provision of products and services. We use your personal information to provide the Services and perform our contract with you, including processing your payments, fulfilling your orders, sending you notices related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise administering your account, arranging shipping, facilitating returns and exchanges, and other account-related features and functionalities. We may also improve your shopping experience by enabling Shopify to match your account with other Shopify services you may wish to use. In that case Shopify processes your data under its Privacy Policy and Consumer Privacy Policy.Marketing and advertising. We may use your personal information for marketing and advertising, such as sending marketing and promotional messages by email, SMS, or postal mail and showing you advertising for products or services. This may include using your personal information to better tailor the Services and advertising on our Website and other websites. If you are resident in the EEA, the legal basis for these processing activities is our legitimate interest in selling our products under Article 6(1)(f) GDPR.Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and register an account, you are responsible for the security of your account credentials. We strongly advise you not to share your username, password, or other access credentials with third parties. If you believe your account has been compromised, contact us immediately. If you are resident in the EEA, the legal basis for these processing activities is our legitimate interest in keeping our Website secure for you and other customers under Article 6(1)(f) GDPR.Communication with you and service improvement. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interest to respond to you, provide effective services, and maintain our business relationship with you under Article 6(1)(f) GDPR.Cookies
Like many websites, we use cookies on our Website. Specific information about the cookies we use in connection with providing our store via Shopify can be found at https://www.shopify.com/legal/cookies. We use cookies to operate and improve our Website and Services (including storing your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interest to administer, improve, and optimize the Services). We may also allow third parties and service providers to use cookies on our Website to better tailor the Services, products, and advertising on our Website and other websites.Most browsers accept cookies by default. You can set your browser to remove or reject cookies through your browser controls. Note that removing or blocking cookies may negatively affect your user experience and may cause some of the Services, including certain features and general functionality, to not work properly or to become unavailable. In addition, blocking cookies may not fully prevent us from sharing information with third parties, such as our advertising partners.How we disclose personal information
In certain circumstances, we may disclose your personal information to third parties for the purpose of performing a contract, for legitimate purposes, and for other reasons covered by this Privacy Policy. These circumstances may include:
With vendors or other third parties that perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide Services to you and to market to you. Our business and marketing partners use your information under their own privacy policies.
When you direct, request, or otherwise consent to our sharing certain information with third parties, for example to send you products or through your use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interest to run a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal and sensitive personal information about users for the purposes set out above under “How we collect and use your personal information” and “How we disclose personal information”:CategoryCategories of recipientsIdentifiers such as basic contact details and certain order and account informationVendors and third parties performing services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers); business and marketing partners; affiliatesCommercial information such as order information, shopping information, and customer support informationSame as aboveInternet or other similar network activity, such as Usage DataSame as aboveGeolocation data, e.g., locations determined via an IP address or other technical meansSame as aboveWe do not use or disclose these for the purpose of inferring characteristics about you without your consent.Third-party websites and links
Our Website may contain links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We make no guarantees and accept no responsibility for the privacy or security of such websites, including the accuracy, completeness, or reliability of information found on those websites. Information you provide in public or semi-public areas, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without limitation on use by us or third parties. Our inclusion of such links does not automatically constitute endorsement of the content of such platforms or their owners or operators, except as disclosed in the Services.Children’s data
The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion of that information.As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age (as those terms are defined under applicable law).Security and retention of your information
No security measures are perfect or impenetrable and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure in transit. We recommend that you do not use unsecured channels to send us sensitive or confidential information.How long we retain your personal information depends on various factors, such as whether we need the information to administer your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.Your rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. These rights are not absolute and apply only in certain circumstances. In some cases we may deny your request to the extent permitted by law.
Right of access/information: You may have the right to request access to the personal information we hold about you, including details about how we use and disclose your information.
Right to deletion: You may have the right to request deletion of personal information we hold about you.
Right to rectification: You may have the right to request correction of inaccurate personal information we hold about you.
Right to portability: You may have the right to obtain a copy of the personal information we hold about you and, in certain circumstances and with certain exceptions, request transfer of that data to a third party.
Restriction of processing: You may have the right to ask us to stop or restrict processing of your personal information.
Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.
Right to appeal: If we deny your request, you may have the right to appeal our decision. You can do so by replying directly to our denial.
Manage communication preferences: We may send you promotional emails and you can opt out at any time by using the unsubscribe option shown in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
You may exercise these rights as indicated on our Website or by contacting us using the contact details below.We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before responding substantively to the request. Under applicable laws, you may designate an authorized agent to submit requests to exercise your rights on your behalf. Before we accept such a request from an agent, we must receive proof that you authorized them to act on your behalf. We may also need to verify your identity directly with us. We will respond to your request promptly as required by applicable law.Complaints
If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, you may have the right, depending on your place of residence, to appeal our decision by contacting us using the contact details below or to lodge a complaint with your local data protection authority. For the European Economic Area (EEA), you can find a list of competent supervisory authorities here.International users
We may transfer, store, and process your personal information outside the country where you live. Your personal information will also be processed by staff and external service providers and partners in those countries.When we transfer your personal information to countries outside Europe, we rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts of the competent UK authority, unless the data is transferred to a country that has been found to provide an adequate level of protection.Contact
If you have questions about our privacy practices or this Privacy Policy, or if you want to exercise any of your rights, call us or email us at office@lazygarden.shop or contact us at Josef Musser-Straße 11/2, Wienersdorf, 2514, AT.
For purposes of applicable data protection laws and unless we expressly state otherwise, we are the controller of your personal information.